• How are orders shipped?                   All orders are shipped U.P.S. or truck when the gross weight of your order makes the use of a common carrier more economical. U.P.S. Next Day Air, Second Day Air or airfreight services are available to expedite rush orders. These special services will incur additional costs.  FREIGHT IS FREE ON CHEMICAL ORDERS OF $350.00 OR MORE!
  • What is The CLEANSPOT1 return policy?            In the event that you are dissatisfied with anything you purchase from us, excluding special orders, simply return the item for a full credit, replacement or refund within 30 days of receipt! There’s no hassle, no "third degree", no worrying about getting a credit. However, in order for us to receive credit from our vendors, we must have all such items returned within 30 days of purchase. When returning equipment, items must be in new condition and returned in their original packaging. New equipment should be tested for a few minutes in a controlled environment before normal use. We reserve the right to deny warranty claims on equipment not returned in original condition and/or original packaging. Please call us for specific instructions. 1 (877) 968-7802
  • How does CLEANSPOT1 treat personal information entered on the website?          Cleanspot respects each and every one of our customers' right to privacy. At no time will any personal information given to The Cleanspot be sold or transferred to any other party. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service for many years to come.
  • Does CLEANSPOT! collect sales tax on orders shipped?            Cleanspot does not collect sales tax on any items ordered by customers outside our local delivery area. If you live within Florida you will incur taxes. This tax amount will not be calculated until the order has been finalized at our warehouse. No sales tax is billed on orders to any other state within the USA.
  • What are Material Safety Data Sheets and where are they located?            A Material Safety Data Sheet (also known as MSDS) is a document required for specific products by U.S. Federal Law, 29 CFR 1910.1200. According to the law, manufacturers/distributors of chemical products must produce an MSDS for each chemical they produce. This law also requires U.S. employers to have an MSDS in the workplace for each chemical that they use. An MSDS explains the hazards associated with the product, as well as what precautions to take in order to avoid those hazards. MSDS for specific products are currently provided by fax, and with orders. Please call us at 1(877) 968-7802 or e-mail requests to cleanspot1@aol.com.
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